The Australian Institute of Fitness is a Registered Training Organisation (RTO ID 121508). For more information on this and the services and training offered, visit Industry Accreditation.
Every student is given a Student Handbook upon enrolling, and this is where you can find all the important information relating to studying with us at the Australian Institute of Fitness. Below you will find some essential things you should know from the Student Handbook.
1. Student support
AIF offers a Support PlusTM service, regardless of whether you choose to study online or face-to-face, ensuring all students have the best chance of graduating and successfully launching their career in the fitness or massage industry.
We support our students through:
- Tutorials and allocated time before and after class for those studying face-to-face to help with general questions
- Email and phone support, and the opportunity to come on campus and spend time with a Coach for those studying online and needing further assistance
If you are struggling with the completion of your program or have any personal challenges that may affect your study, you can book a time with your course Coach to discuss your concerns.
2. English language, literacy, numeracy and special needs
Students must be proficient at reading, writing and speaking English to benefit from and comply with training and assessment.
Further information or assistance regarding support services may be found by contacting the following organisations:
3. Flexible learning and assessment
AIF offers a flexible study environment with On-Campus, Online, and Blended study options. Please ensure you choose the right study option to suit you on enrolment.
4. Access and equity
AIF is committed to integrating access and equity principles within all services provided to students. We recognise the rights of students and provide information, advice and support that is consistent with our core business values and code of practice. More information can be found in the Access and Equity Policy.
5. Academic Misconduct
AIF has a culture of academic integrity, which is supported by its Academic Misconduct Policy.
6. Appeals procedure
You may request a review within five working days of receipt of your result. Requests for review must be made in writing.
If you have a concern during your time with us, and this isn’t resolved in the Student Handbook, please submit a complaint, which will be sent directly to our National Office and will be treated with confidentiality.
For further information, please see the:
8. Issuing of qualifications
AIF issues qualifications from nationally endorsed training packages, demonstrated through a formal competency based assessment process. Certificates are issued within 30 days of successful completion of all training and assessment activities, and after all course fees are paid. AIF may require the return of a certificate if it was found to be obtained dishonestly or where there was an error. For more information, please read the Issuing of Qualifications Policy.
9. Skills recognition
AIF recognises competencies you may have acquired through other training, work or life experience. If you would like to apply for recognition speak to the Careers team at your campus. Fees may apply.
10. Entry Requirement for Cert IV (Fitness) – First Aid HLTAID003
The SIS Training Package specifies that entry into the Certificate IV Fitness qualification “…is open to individuals who hold a current first aid and CPR certificate…”
There are three ways that an Australian-based AIF student may meet this requirement:
- 1. The AIF student is enrolled in the Master Trainer 15.2 or Remedial Massage Therapist 15.2 program, and completes Provide First Aid with their class, as scheduled on the Course Outline. They are awarded HLTAID003.
- 2. The AIF student wishes to apply for credit transfer or recognition of prior learning (RPL), as they have completed Provide First Aid with another provider and are able to present an original or certified copy of their Statement of Attainment with the Unit of Competency (UOC) HLTAID003 or HLTAID011. A representative of AIF must contact the issuing provider to verify the qualification.
- 3. The AIF student wishes to apply for recognition of prior learning (RPL), based on their professional experiences (for e.g., a Registered Nurse or Paramedic). In this instance, the student will enter the ‘assessment only’ pathway; they must complete all the assessments for the UOC (Knowledge Checks and practical demonstrations), but are not required to attend the in-class sessions.
There are two ways for an internationally based AIF student to meet this requirement:
- 1. The AIF student completes Provide First Aid with another Australian provider, and provides an original or certified copy of their Statement of Attainment with the UOC HLTAID003 seeking credit transfer or UOC HLTAID011 seeking recognition of prior learning (RPL). A representative of AIF must contact the issuing provider to verify the qualification.
- 2. The AIF student completes a first aid and CPR qualification in their country of residence, and provides the original Statement of Attainment as well as a course description demonstrating that the qualification they have completed is comparable to HLTAID003. Note: this instance does not trigger either RPL or credit transfer.
11. Cooling off period
If you change your mind, you can cancel this agreement without penalty for up to 10 business days, commencing from the first business day after the agreement was signed (cool off). After the cooling off period expires, the standard refund policy will apply.
AIF offers a range of flexible payment options to suit your circumstances. For information and advice on getting started in your new career, we encourage you to enquire with our Careers team.
13. Tuition Assurance Scheme
AIF will maintain a Tuition Assurance Scheme to safeguard students in the event of it becoming insolvent and unable to return fees that have been paid in advance. The Tuition Assurance Scheme will source similar training to allow the affected participants under this condition to complete their studies without further financial burden. However if the student cannot be placed, the tuition assurance will provide a refund.
14. Unique Student Identifier (USI)
All students undertaking nationally recognised training delivered by a registered training organisation will need to have a Unique Student Identifier (USI).
For more information about the Unique Student Identifier, including how to create your own, visit